In my experience, there seem to be three distinct phases involved in establishing and evolving usability engineering to become a routine function in any software development organization: Promotion Implementation Institutionalization In this column I offer thoughts and lessons from my own experience on how to successfully steer usability engineering through each of these phases. Promotion The first phase involves selling the organization on the very idea of usability engineering. Your focus here is influencing people. Your goal is to win the resources necessary to move into the next phase, implementing a usability engineering function. To do this, you…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.