Crush Those Usability Myths! Hello, Joe! It was good to get your e-mail. Congratulations on your promotion to director and your increased project responsibility. You asked for some advice on how to ensure that your applications are able to be used by your users. It seems that all my ranting and raving when we worked together had an impact. I'm thrilled about that! Obviously, I can't possibly provide you with a full grounding in usability and humancomputer interface (HCI) design in the short space of this note. Instead I'll discuss some of the statements I've frequently heard from managers,…
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