Authors:
Nicolas Ducheneaut, Victoria Bellotti
E-mail and Personal Information Management E-mail has become more like a habitat than an application. It is used for a wide range of tasks. such as information management, and for coordination and collaboration in organizations. Our research shows that e-mail is not only the place in which a great deal of work is received and delegated, it is also increasingly used as a portal for access to online publications and information services. It has become the place where personal computer (PC) users spend much of their work days (the application is always on and is often the focus of…
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