Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design Karen Holtzblatt, Jessamyn Burns Wendell, and Shelley Wood Morgan Kaufmann ISBN 0123540518 $39.95 Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design is a successor to Hugh Beyer and Karen Holtzblatt's 1998 book Contextual Design: Defining Customer-Centered Systems. That book documented a methodology for extracting design requirements from users and how to package them in a way that could be readily used by all divisions of a product-development organization, not just the HCI folk. Some found it difficult to read and repetitive,…
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