Dear Doctor Usability, I am a consultant, and I am hearing more and more about the interactive Web, about smart clients, rich clients (I have one right now by the way), etc. Anyway, I am being asked to develop a Web application, and I no longer know what to assume. Should I design with just HTML in mind, or should I be assuming that more and more companies will be using smart- or rich-client technologies? I find this difficult because each uses their own definitions for these terms. What do you advise? Confused in Bangalore Dear Confused, My advice…
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