Interactions Cafe

XV.5 September + October 2008
Page: 80
Digital Citation

On addressing wicked problems…


Authors:
Richard Anderson, Jon Kolko

Jon: A lot of the discourse that surrounds interaction design speaks to the large, cultural change it can afford. When I used to teach, my students would become enamored with the possibilities of design and would make grandiose and unintentionally trivializing statements like "World hunger? It's just a design problem; we could solve it, if only we had the right model..." This issue of interactions presents a number of these types of problems: homelessness, sustainability, and memory impairment. Do you feel that we actually can solve these wicked cultural problems through design? Richard: Design can play an important role.…




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