CHI conferences provide a unique forum in which to bring together people from all areas of the Computer-Human Interaction field. "We are in the process of inventing the future," note General Co-Chairs Thea Turner and Gerd Szwillus "and we welcome all of you to CHI 2000 to predict the future by creating it." Individuals from academia and industry, working in disciplines as diverse as computer science, design, and anthropology will gather 1-6 April 2000 at The Hague, in The Netherlands, to learn from each other about the latest work in the HCI field. The CHI conference is sponsored by ACM’s Special Interest Group on Computer-Human Interaction.
The location of CHI 2000 in The Netherlands provides a unique opportunity to interact with a significant number of professionals from the European HCI community. Lest North American attendees be concerned by the location, it should be noted that air fare to The Netherlands can be had for little more than cross-country flights in the US and Canada, given some advance planning. Take advantage of the opportunity to take tutorials from international experts, benefit from a leading-edge technical program, and network with over two thousand other professionals in the HCI business.
John Thackara will open the conference with a talk entitled "Edge Effects: The Design Challenge Of Pervasive Interface." Thackara was the Director of The Netherlands Design Institute, from its inception to November 1999, and is currently the Director of Doors of Perception, a company he co-founded. He will discuss the opportunities in pervasive computing, and the challenges of understanding both what people want to do with such an environment and the risks inherent when everything is intelligent and communicative. Thackara points out that "as software and communications connect up with each other, and envelop participants like a cloud, researchers, designers, production engineers, logistics experts, and consumers [will] find it easier to communicate with each other." However, he notes a need for much more user interface design: "the design of interfaces to this innovation becomes a priority. There are currently fewer than 5,000 human-computer interaction designers in the whole world, and many of them have engineering or computer science backgrounds. If innovation is as important as policy makers aver, then interaction design needs to be made more of a priority." Computing has become ubiquitous: there are now multiple processors in modern automobiles, running everything from the engine to brakes to the electric windows. Mobile phones, palm sized computers, tools and appliances are everywhere.
As computing becomes pervasive, objects in our environment will have the ability to communicate with every other object. Interaction with computers will transform from something specific we do, to an environment we inhabit. As Thackara notes, "Almost everything man-made will soon combine hardware and software. The world is already filled with twelve computer chips for every man, woman and child on the planet; within ten years, if you include smart tags on products in shops, there will be millions of them, everywhere all talking to each other. In this context ‘beyond the desktop’ grossly understates the consequences of ubiquitous computing that spreads new forms of intelligence and connectivity everywhere."
Companies will face difficult problems in this new environment, and some vexing questions and policy issues will have to be answered by society as a whole. Thackara suggests that just knowing the technology will not be sufficient: "Many companies know how to make amazing things, technically but are at a loss to understand what to make. Companies that became successful through technological leadership realize better than most that such leadership is expensive to achieve, and is short-lived. Something extra is needed to achieve sustainable competitive advantage. That something is an understanding of the social contexts in which products and services are used."
Kim Binsted, an associate researcher in the Interaction Lab of Sony CSL in Tokyo, will close the conference with a talk entitled "Sufficiently Advanced Technology: Using Magic to Control The World." Binsted took her Ph.D. in Artificial Intelligence at the University of Edinburgh, on the computer generation of punning riddles. She has presented her computer-generated riddles as part of a panel on humor with Douglas Hofstadter (author of Gödel, Escher, Bach: an Eternal Golden Braid), Marvin Minsky (MIT Media Lab, author of The Society of Mind) and Steve Martin (well-known comedian and actor), at Stanford University. Her current work involves computer-aided entertainment with potential far beyond today’s games.
She will argue that the point of technology is to have "power over the world around us, and that typical forms of imagined magic reflect the powers we would wish to have." According to Binsted, examples of magical powers "include farsensing, shapeshifting, teleportation, prediction, and mind-reading." Translating these ideas into innovative products is a significant task, one that is suited to the HCI community in all its diversity.
Preceding the CHI 2000 technical program will be a diverse series of full-day and evening tutorials. These courses range from basic classes, such as "Human-Computer Interaction: Introduction and Overview" to narrow advanced topics, such as "Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving." Other examples of the wide range of offerings include "Usability Techniques for Web-based Services: Diversity and Technology;" "Enabling Technology for Users with Special Needs;" and "Drawing on the Right Side of the Brain," a one-day version of Betty Edwards’ famous drawing course (a favorite from previous CHI conferences).
Tutorials concentrating on the Web abound at CHI 2000, including "Styling the New Web: Web Usability with Style Sheets," "Web Sites that Work: Designing with your Eyes Open," and "Design and Rapid Evaluation of Usable Web Sites." Full descriptions of the tutorials can be found on-line at www.acm.org/chi2000/tutorials.
CHI 2000 offers sixteen workshops covering a broad range of computer-human interaction issues. These small groups (usually eight to twenty participants) will meet for one to two days to exchange views on topics of common concern. Participants are chosen ahead of time on the basis of position papers submitted to the workshop organizers.
Throughout the conference, CHI 2000 will be highlighting the various aspects of the Conference theme, The Future is Here: Beyond the Desktop, Future HCI, European HCI and Interaction. Beyond the Desktop addresses the movement of computers away from work environments into a mobile community. As part of Beyond the Desktop, CHI 2000 will host an interview session, similar to the interviews conducted at CHI 99. John Thackara, in addition to presenting the opening plenary talk, will interview several noted people in the field, including Tim Brown, Director of IDEO, and Christian Lindholm, User Interface Manager, Nokia Mobile Phones. This event is expected to generate many opinions, some controversy, and much discussion.
This evolution leads to new ways to approach how humans interact with computers, or Future HCI. One presentation in this thread is a discussion of the future of Interactive TV. In celebration of our European location, CHI 2000 will highlight European HCI through a European HCI Village and invited presentations from eminent Europeans in the field. In an invited session on European HCI entitled "European HCI: Roots for the Future of Human-Computer Interaction," chaired by Manfred Tscheligi, (Center for Usability Research & Engineering & University of Vienna, Austria). Participants in this session include Gerrit C. van der Veer (Computer Science Department, Vrije Universiteit, The Netherlands), Jurek Kirakowski (Human Factors Research Group, University College Cork, Ireland), Jakub Wejchert (European Commission, Future and Emerging Technologies, Belgium); and David Gilmore (IDEO Product Development, USA).
Those attending the conference will find it a congenial event. Recognizing the importance of developing new relationships at the conference, CHI 2000’s special area Interaction is concerned with providing sessions that encourage participants to have provocative discussions. We will provide several discussion areas in the Commons in support of these interactions. An example of a special session is Interactionary, which will feature teams of designers tackling a design problem in real-time, allowing the audience to contrast design approaches and activities. Robin Jeffries (Sun Microsystems, USA), the Interactions Chair, has been working to ensure that there will be thought provoking sessions. Jeffries also plans "to arrange situations and venues where people can go to discuss topics raised at the conference or just to find people interested in some of the same HCI issues as they are." The conference will have several social events, including an evening reception at a five star hotel on the shore of the North Sea.
The full technical program at CHI 2000 features:
- Demonstrations (Live and Video)
- Development Consortium Doctoral Consortium
- Organization Overviews
- Short Talks and Interactive Posters
- Special Interest Groups
- Student Posters
- Vendor Exhibits.
For more information about the 2000 Conference on Human Factors in Computing Systems, consult: www.acm.org/chi2000
The annual CHI conference is the premier worldwide forum for the exchange of information on all aspects of how people interact with computers. Predict the future by helping to create it. Plan to attend CHI 2000.
©2000 ACM 1072-5220/00/0100 $5.00
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. To copy otherwise, to republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee.
The Digital Library is published by the Association for Computing Machinery. Copyright © 2000 ACM, Inc.