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X.1 January + February 2003
Page: 35
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Marisa Campbell

back to top  Making the Web Work: Designing Effective Web Applications

Bob Baxley

New Riders Publishing, 2003
ISBN 0735711968

Making the Web work discusses in detail the unique challenges and issues, including inconsistency in approach and inconsistency in implementation, involved in designing Web-based applications and services. The book tackles this subject on three levels by describing a structured method for prioritizing and categorizing individual design decisions, by offering a detailed analysis of various design options, and by documenting established Web interface conventions.

Individual chapters focus on conceptual modeling, task flow, information architecture, navigation, form design, online help, and visual design for Web applications. The book concludes with an in-depth analysis of two well-known consumer applications, and Ofoto.

Bob Baxley is a practicing designer who lives and works in Silicon Valley. Specializing in interaction design for both Web applications and desktop products, he has worked in a variety of corporate and start-up environments. Bob began his career in 1990 as the designer for ClarisWorks, and later worked on a variety of projects for Adobe Systems, Apple Computer, Epiphany, NetObjects,Ameritrade, and others. He currently runs the Design and Usability teams at Harris myCFO, a leading wealth management firm. Bob graduated from the University of Texas at Austin with a BA in History and a BS in Radio/Televsion/Film. He also holds a Master of Liberal Arts degree from Stanford University.

back to top  Multimedia and Virtual Reality: Designing Multisensory User Interfaces

Alistair Sutcliffe

Lawrence Erlbaum Associates, 2003
ISBN 0-8058-3950-X

Design of multisensory interaction takes design beyond the GUIs to multimedia, virtual reality and ubiquitous computing. It is also addresses a longer term concern of HCI: how to connect theory to design. Three themes are developed. First is a theory based on the approach to user interface design that surveys cognitive psychology background for human-computer interaction, and introduces design models for applying psychological knowledge (which expands on Norman's gulfs of interaction framework). The second theme is multimedia interface design which describes models, principles, and a design process for multimedia presentation and dialogue. Cognitive psychology is woven into the design guidelines for attracting user's attention, matching media selection to the message and preventing information overloading. The multimedia section also reviews aesthetic views of design and extracts basic principles for designing attractive and engaging user interfaces. The third theme is virtual reality which is treated with the same approach of theory-motivating design methods and guidelines, covering design of user presence, social agents, virtual environments, and user support.

Evaluation methods and techniques for multisensory interfaces form a separate chapter that introduces new variations on the heuristic evaluation theme while also describing methods with precise diagnostic guidance for pinning down the causes of errors from the observation of users' problems. The final chapter briefly surveys design issues of multisensory in ubiquitous computing and future development of interactive technology. In short, multisensory interaction is about theory motivated design that advances HCI methodology, practical design, and evaluation methods for multimedia and virtual reality based on 15 year of research and design experience, with some reflections on where theory-based HCI might meet the creative design process.

—Alistair Sutcliffe

back to top  Book Listing

Building Web Sites with Macromedia Studio MX
Tom Green, Jordan Chilcott, and Chris Flick
New Riders Publishing, 2002
IISBN 0735712727

Designing Brand Identity: A Complete Guide to Creating, Building, and Maintaining Strong Brands
Alina R. Wheeler
John Wiley & Sons, 2003
ISBN 0471213268

designing web graphics.4
Lynda Weinman
New Riders Publishing, 2002
ISBN 0735710791

Information Architecture: Blueprints for the Web
Christina Wodtke
New Riders Publishing, 2002
ISBN 0735712506

Information Visualization at HCIL
Ben Schneiderman and Ben Bederson
Morgan Kaufmann Publishing, 2003
ISBN 1558609156

Observing the User Experience: A Practitioner's Guide for User Research
Mike Kuniavsky
Morgan Kaufmann Publishing, 2003
ISBN 1558609237

Paper Protyping for the User Interface
Carolyn Snyder
Morgan Kaufmann Publishing, 2003
ISBN 1558608702

Web Bloopers
Jeff Johnson
Morgan Kaufmann Publishing, 2003
ISBN 1558608400

back to top  HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science

John M. Carroll

Morgan Kaufmann Publishers, 2003
ISBN 1558608087

Human-Computer Interaction (HCI) is an area rich in multidisciplinary science. It is populated with specialists from many disciplines and professions, including anthropology, cognitive psychology, computer graphics, graphical design, human factors engineering, interaction design, sociology, software engineering. During the past two decades, HCI has emerged as the fastest-growing and most visible sub-area of computer science. Across the world, technologists and designers are flocking to HCI courses and careers.

However, while many books and courses now address HCI technology and application areas such as usability engineering, computer-supported cooperative work, multimedia systems, and user interface software and tools, none have addressed HCI's multidisciplinary foundations with much scope or depth. This void undermines both university training and education in HCI and the lifelong learning and professional development of HCI practitioners.

HCI Models, theories and Frameworks presents a thorough pedagogical survey of the science of HCI written by leading international researchers. Each chapter examines a different level of scientific analysis or approach, describing its roots, motivation, and the type of HCI problems it typically addresses. The approach is then compared with its nearest neighbors, and illustrated with a paradigmatic application. Each approach is also summarized in terms of its current focus and future directions.

Topics include design as visual perception by Colin Ware of the University of New Hampshire, motor behavior models by Scott MacKenzie of York University, Canada, information processing and skilled behavior by Bonnie John of Carnegie-Mellon University, notational systems by Alan Blackwell and Thomas Green of Cambridge University, users' mental models by Stephen Payne of the University of Cardiff, exploring and finding information by Peter Pirolli of Xerox PARC, distributed cognition by Mark Perry of Brunel University, cognitive work analysis by Penelope M. Sanderson of the University of Queensland, common ground in electronically mediated communication by Andrew Monk of the University of York, United Kingdom, activity theory by Olav W. Bertelsen and Susanne Bødker of Aarhus University, applying social psychological theory to the problems of group work by Robert Kraut of Carnegie-Mellon University, studies of work by Graham Button of Xerox Research Center Europe, computational formalisms and theory by Alan Dix of Lancaster University, and design rationale as theory by John M. Carroll and Mary Beth Rosson of Virginia Tech.

HCI Models, Theories, and Frameworks provides a comprehensive understanding of the concepts and methods in use today, presenting enough comparative detail to make primary sources more accessible, and paving the way for multidisciplinary progress in the burgeoning science of HCI.

—John M. Carroll

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©2003 ACM  1072-5220/03/0100  $5.00

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