Authors:
Donald Norman
The average household has 73 different electronic appliances. Seven of them have never been taken out of the box; 14 are tucked away in kitchen drawers, bathroom cupboards, and closet shelves. As for the rest, they're scattered about the home, each with three tiny red lights, some with blue or green ones, all of them beyond anyone's comprehension. Oh, and they blink with mysterious patterns, probably sending subtle signals to one another, or maybe to machines lurking around the corner. I have to confess that the numbers might be wrong, because when I tried to count everything in a…
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