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XXVII.1 January - February 2020
Page: 96
Digital Citation

When does manipulation turn a design ‘dark’?


Authors:
Colin Gray, Shruthi Chivukula

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Contributor: Colin M. Gray and Shruthi Sai Chivukula

Curator/Editor: Anne Spaa

Genre: Dark patterns, asshole design, design ethics

ins01.gif Websites such as this one, shared on the “asshole design” subreddit, use fake errors or obstructionist language to block access to content or user choice, drawing on dark pattern strategies such as obstruction and forced action [1].

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1. Gray, C.M., Kou, Y., Battles, B., Hoggatt, J., and Toombs, A.L. The dark (patterns) side of UX design. Proc. of the 2018 CHI Conference on Human Factors in Computing Systems. ACM Press, New York, 2018, Paper No. 534; https://doi.org/10.1145/3173574.3174108

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