Authors:
Richard Anderson
Are you a human–computer interaction (HCI) professional thinking about offering your services to an e-business consultancy? Or do you already work for such a consultancy and want to make the services it provides more attentive to the desires and needs of the ultimate users? (Some of the larger consultancies are trying to dive into this area quickly through fast-paced hiring and acquisition of research or design firms and then trying to figure out how to make it work.) Or do you work for an e-business or a company trying to transform itself because of e-business? If your answer is…
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