Authors:
Jeff Sauro
So you are thinking about conducting a usability test? You've read some articles, bought some books, or maybe, you've even attended one of those designer seminars from a usability guru. Now you're probably thinking, "I can do this: I've got my heuristic checklists, I've scheduled my five users, and I'm ready to watch them do some tasks. I'll uncover 85 percent of the big usability problems and tell the developers just how to fix them." After the usability problems are fixed, you should then get that long-awaited promotion because your improvements to the intranet just saved your company three…
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