Experience design is a human-centered activity. It starts with a deep understanding of people's needs and contexts of living or working, and the end result is a product or service that provides people with a quality experience or a culturally relevant solution. With such a clear and deliberate focus on people, other issues such as technology, economics, belief systems, or the broader topic of ethics and sustainability take a secondary role. But should they? The way we organize our lives and societies in social, economic, spiritual, and environmental terms is very much part of the human experience. And since…
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