Jon Kolko, Richard Anderson
Jon: In 1996 I took a class called "Introduction to Design Thinking" at Carnegie Mellon, taught by Richard Buchanan; he'd been teaching it for years. I learned a lot, and it's obviously shaped the way I consider design, culture, and behavior. Why do you think it's only now, some 14 years later, that the language related to the intellectual and intangible aspects of design is beginning to catch on? Richard: Also in 1996, when a definition of design that has little to do with design thinking reigned supremeÂ—even more than it does nowÂ—graphic designer turned business designer Clement Mok…
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