Authors:
Steve Harrison, Deborah Tatar
Some design methods are used but not taught. Others are taught but not used. That is the problem. Arguably, the most useful methods we can teach our students are the most neglected in our classes. When we look at people in design practice, we see variations of affinity diagrams. We observe clumps of Post-its on walls. We see information architects asking users to sort cards into clusters of preexisting or novel categories. The K-J method formalizes these techniques as a group process. Yet these methods are commonly relegated to a single perfunctory in-class exercise, and they are not widely…
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