Special Topic: 40 Years of the Decennial Aarhus Conference Series

XXIII.2 March + April 2016
Page: 36
Digital Citation

Democracy beyond projects: How users may achieve lasting influence on IT systems


Authors:
Morten Kyng

For several decades, users have been recognized as valuable resources in HCI design, contributing to better, more interesting results. However, user involvement does not a priori lead to more user influence in terms of either user empowerment or democracy [1]. "Better results" may mean "better for all," but usually it just means "better for those who decide." For some, such an unbalanced empowerment is acceptable, but for many it is not. Thus, there is an ongoing debate about how to work together with users in an ethically or politically reasonable way. Most of this debate is based on the…




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