Whose profession is it anyway?

XII.3 May + June 2005
Page: 32
Digital Citation

Why engineers own user experience design


Authors:
Bruce Tognazzini

Researchers, usability practitioners, and design practitioners form the cornerstones of the user experience field. Two of these three groups work in recognized professions. Members of the third group, the design practitioners—even after more than 25 years—still work in obscurity. This obscurity comes with a terrible penalty for the designers: reduced job opportunities and lower salaries. Because so few companies today employ interaction designers, instead leaving engineers with no design training in charge of design, this obscurity comes with an even greater penalty for society through lowered productivity. I used to think companies were at fault for not recognizing our…




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