Features

XX.3 May + June 2013
Page: 62
Digital Citation

A guerrilla usability lab with free software


Authors:
José Collado, Paul Mora, Elizabeth Parham

Usability, or the quality of a user's experience when interacting with a system, is a prerequisite for new application delivery within our organization. Nevertheless, a significant percentage of the applications being developed explicitly ignore current best practices. Their authors cite lack of time, lack of qualified personnel, or lack of an adequate space to carry out usability tests. In effect, the notion that usability testing is expensive, or something that needs substantial resources, often precludes the adoption of usability principles throughout an application's lifecycle. Here, we describe a portable, low-cost usability lab targeted at in-house developers, stakeholders, and other…




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