From electronic health records to personal health apps, information technology (IT) has proliferated in the healthcare sector over the past few years. This has led to the increased availability of electronic data and the improved capability of clinical decision making. Most notably, consumer-facing applications—mobile health apps, wearable devices and sensors, and assistive technologies—have become prevalent, reshaping the landscape of patient education, health management, and public-health practices. It is therefore not surprising that designers and researchers are optimistic about the prospects of health IT. Many firmly believe these innovations represent a powerful source of disruption that will fundamentally change how…
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