ACM Interactions

Authors:
A. Dieberger, P. Dourish, Kristina Höök, P. Resnick, A. Wexelblat

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Social navigation ideas, often taken from the physical world, can be valuable elements of design in the digital domain. Imagine logging into an unfamiliar chat system. Beside the chat topics, you see representations of recent activity in each chat room. The system shows you how many people are chatting, along with icons that change as users in the chat rooms change topics. Maybe the chat system also indicates movement of people between rooms. At a glance, you can see hot topics, crowd formation, and the general tenor of the system. You may find a room to your liking and…

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