Authors:
Aaron Marcus
A tidal wave of interest in emotions is brewing among user-interface professionals. Have you heard the rumblings of this oncoming tsunami? At ACM SIGCHI's CHI 2003 conference a few months ago, Prof. Jodi Forlizzi, of the Human-Computer Interaction Institute and School of Design at Carnegie-Mellon University, organized a well-attended panel discussion about emotions in user-interface design (see program details at www.acm.org/sigchi/chi2003). I am indebted to her for promoting the discussion of this challenging topic and the opportunity to co-present at the panel discussion, which prompted this essay. The speakers, and the questions posed after the panel discussion, raised powerful…
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