For a designer guided by human-centered methods toward improving our finicky relationship with technology, what does it mean to have impact? What are the primary means of enabling an impact with lasting value for your team or company, as well as your customers? These are definitely existential questions. Who I am and what value I provide as a human-centered designer are concepts shaped by the actions I take and their consequences. It matters to me as a professional, in terms of pride and integrity, and to my cross-functional colleagues to justify my service to them toward collective, shared goals.…
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