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X.5 September + October 2003
Page: 28
Digital Citation

When is a user not a user?


Authors:
Aaron Marcus

The CHI community seems to be in purposeful, creative turmoil. Besides discussing the challenging economic circumstances, where new revenues might be found, and marveling at the flood of people returning to universities to pursue or renew academic studies, many professionals are proposing theories about the profession itself—its key concepts, processes, and terms—and debating the appropriate organizational memberships and alliances with other organizations. Let's take a look at some basic terms by which we describe our profession. I began this topic in an earlier essay, and some of the definitions I proposed have been challenged. The topic seems worth further…




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