Our world is at the point of major change, fueled by the increasing capabilities of technology, the imminent entry of enormous powerhouse countries into the global economy, and the potential for catastrophic environmental and cultural flux on both a local and global level. The opportunities are tremendous, yet the future is also murky in its uncertainty: as we begin to design products, services and systems for this dynamic future, the speed, complexity and impact of our actions grows to an unprecedented height, and the feeling of anxiety begins to build.

In this issue, you will find a number of themes that indicate some of the challenges facing interactions practitioners in the near future, with the reflections and thoughts of both special guests as well as regular contributors.

Click to continue reading "interactions: experiences, people, technology".

For the last few years, innovation has been a big topic in conversation about business management. But despite all the conversation, there is little consensus on what innovation is and how to get it. Hugh Dubberly, well known for producing highly visual, exploratory models of complex topics, has produced a new model that explores the rich subject matter of innovation.

Hugh has shared the philosophical underpinnings of the model with interactions. This article describes the published model, and also illustrates the process of developing it.

Click here to continue exploring "Towards a Model of Innovation".