Interactions Experiences * People * Technology
interactions, XVI.2
Interactions: Trust, Collaboration, and Empathy

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As the articles in interactions continue to focus on experiences, people, and technology, we are beginning to find these three core concepts appearing in unexpected places and with increased resonance. While the world copes with unprecedented changes and challenges, it's easy to slip into a sense of fear and distrust. We all look to traditional sources of leadership and energy, such as government, faith, and self, yet we encounter new and difficult changes that make us uneasy. The idea of trust is central both to social technologies and to experiences that require or encourage collaboration. And while trust is fragile and difficult to gain, a relationship characterized by respect and trust can forge powerful advances...

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Who Can You Trust?

From advertising, to your socks, to others, and even to yourself, these pieces examine the role of trust in the new world of experiences.
Cover Story
The Counterfeit You

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Your identity consists not of the impersonal strings of numbers assigned to your name by business and government, but of the combination of attributes that fundamentally make you, you. It is a kind of quicksilver that can be hard to grasp but ultimately is crucial to how you relate to others and how they relate to you. It is the sum of our personal histories, personalities, relationships, beliefs, biology, the patterns of our lives and activities, our habits, and more. It is our interface to the world and the internal code that drives us.

This cover story by Hunter Whitney explores the nature of identity theft, the cultural impact of this problem, and offers some new ways of thinking about trust.

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* Also In This Section:
Column: Ps and Qs
On Trusting Your Socks to Find Each Other

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Column: True Tales
Interacting With Advertising

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The Importance Of Collaboration
Three pieces demonstrating the importance of crossorganizational, cross-disciplinary collaboration.
Deep Thinking
Good design requires a deep dive into numerous issues, such as those of context, embodiment, and memory.
Looking Ahead
These articles consider the future and the manner in which we shape it.

Feature
Co-Creation in Service Design

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Feature
Bridging the Gaps between Enterprise Software and End Users
Forum: Timelines
The Information School Phenomenon
Forum: Lifelong Interactions
Embodied Child Computer Interaction: Why Embodiment Matters
Column: The Way I See It
Memory Is More Important Than Actuality

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Forum: Sustainably Ours
Food, Dude
Forum: Under Development
Electronic Tablecloths and the Developing World
Feature
Neuroscience and the Future of Human-Computer Interaction
(P)review:
Doing Business By Design

Interactions Cafe

Servin' up pipin' hot interactions...
Column: interactions cafe
On the Relevance of Theory to Practitioners...

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Richard and Jon met up to chat about Christopher Alexander - and the role of theory in practice.

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Interactions is a bimonthly publication of theACM. (c) 2009, Association of Computing Machinery