Authors:
Jeffrey Bardzell
Interaction design researchers are increasingly focusing on the changing roles of the user. By this we do not mean how technologies have changed people. Instead, we refer here to how interaction designers have deployed "the user" as a kind of rhetorical or discursive construct. In an earlier paper [1], which I summarize here, we argued that not only has the field's rhetorical use of "the user" changed over the past 30 years, but also that interaction design as a field would benefit from a more reflective and deliberate deployment of both the concept and the term. It is in…
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