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XXVII.2 March - April 2020
Page: 86
Digital Citation

Social work thinking for UX and AI design


Authors:
Desmond Patton

What if, instead of solely looking for the best AI talent, tech companies and startups created a Chief Social Work Officer? This is the question Greg Epstein posed to me during our conversation about why AI needs more social workers [1]. My response: The social work difference is that from inception, when considering why or if AI should be created or integrated in society, we would ask: Who should be in the room making that decision? Social work thinking underscores the importance of anticipating how technological solutions operate and activate in diverse communities. Social workers have long been the…




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