From the time I woke to the time I sat down at my office desk this morning, I counted 24 different social interactions, both face-to-face and mediated by technology. Each one of these interactions required me to make an assumption or rely on known etiquette, in the absence of knowing the true state of affairs. I had many questions, and their answers were not directly perceivable: Is she friendly? Is he going to be trustworthy? Does he remember how I like my coffee, or do I have to tell him again? Will she get the assignment in on time?…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.