Authors:
Jonathan Arnowitz
In one of our first special issues, guest edited by Pabini Gabriel-Petit, we asked, "Who owns the user experience?" The answer that came back was startling: not us. While we have been positioning HCI practitioners as owners of the user experience and responsible for it, that answer relegated us to participation, not ownership. A few years have passed, and it's time to reintroduce this topic. We're pleased that software companies are making great strides in developing their commitment to great design: The right design team with the right budget, the right resources, and the right plan is the right…
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