Authors:
Jonathan Arnowitz, Elizabeth Dykstra-Erickson
Simply following a user-centered design process does not assure good design. Delivering a quality experience means understanding and articulating a good design practice. That means not just slavishly applying a process but critically engaging with the process, from problem articulation to designing, innovating, prototyping, and usability testing. Problem Articulation Designing a good solution depends very much on defining the problem we wish to solve early in the design process. Often, designers are given a solution to explore, rather than a problem to solve. Knowing the difference between the two is critical. Beginning a design effort from the proposed…
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