Jonathan Arnowitz, Elizabeth Dykstra-Erickson
Simply following a user-centered design process does not assure good design. Delivering a quality experience means understanding and articulating a good design practice. That means not just slavishly applying a process but critically engaging with the process, from problem articulation to designing, innovating, prototyping, and usability testing. Problem Articulation Designing a good solution depends very much on defining the problem we wish to solve early in the design process. Often, designers are given a solution to explore, rather than a problem to solve. Knowing the difference between the two is critical. Beginning a design effort from the proposed…
You must be a member of SIGCHI, a subscriber to ACM's Digital Library, or an interactions subscriber to read the full text of this article.
GET ACCESSJoin ACM SIGCHI
In addition to all of the professional benefits of being a SIGCHI member, members get full access to interactions online content and receive the print version of the magazine bimonthly.
Subscribe to the ACM Digital Library
Get access to all interactions content online and the entire archive of ACM publications dating back to 1954. (Please check with your institution to see if it already has a subscription.)
Subscribe to interactions
Get full access to interactions online content and receive the print version of the magazine bimonthly.