Manfred Tscheligi, Wolfgang Reitberger
The use of information and communication technologies (ICTs) to solve societal problems goes back to the pioneers of HCI. In his groundbreaking 1962 article "Augmenting Human Intellect: A Conceptual Framework," Douglas Engelbart states that his reason for bootstrapping human intelligence is the growing complexity and urgency of the problems that society faces on an increasingly global level . More than a decade later, Ted Nelson points out the potential of computer screens to make people happier and smarter and help them deal with their problems . For some time after Nelson, the HCI community focused mainly on usability issues…
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