Blogs
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Lessons from leading design at a startup
Uday Gajendar Posted: Tue, September 16, 2014 - 10:01:28
In the past 100+ days I’ve led the successful re-invigoration of a fledgling design capability at a 2-year-old startup into a robust, cohesive, solidified practice with vitality to carry it…
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Service blueprints: Laying the foundation
Lauren Chapman Ruiz Posted: Wed, September 10, 2014 - 1:01:14
This article was co-written by Izac Ross, Lauren Chapman Ruiz, and Shahrzad Samadzadeh. Recently, we introduced you to the core concepts of service design, a powerful approach that examines complex…
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Big, hairy, and wicked
David Fore Posted: Fri, September 05, 2014 - 1:00:56
Interaction designers sure can take things personally. When our behavior is driven by ego, this habit can be annoying. All that huffing and puffing during design crits! But when it…
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Inside the empathy trap
Lauren Chapman Ruiz Posted: Mon, August 11, 2014 - 12:43:17
It’s not uncommon to find yourself closely identifying with the users you are designing for, especially if you work in consumer products. You may even find yourself exposed to the…
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Diversity and survival
Jonathan Grudin Posted: Tue, August 05, 2014 - 12:40:21
In a “buddy movie,” two people confront a problem. One is often calm and analytic, the other impulsive and intuitive. Initially distrustful, they eventually bond and succeed by drawing on…
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Possibilities, probabilities, and sensibilities
Uday Gajendar Posted: Thu, July 31, 2014 - 11:27:43
Design is an iterative activity involving trajectories of exploration and discovery, of the problem space, the target market, and the solutions, towards making good choices. As the primary designer charged…
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Report from DIS 2014 part 1: Moral status of technological artifacts
Deborah Tatar Posted: Fri, July 25, 2014 - 11:25:01
Peter-Paul Verbeek gave the opening keynote speech last month at the DIS (Designing Interactive Systems) conference in Vancouver. His topic was the moral status of technological artifacts. Do they have…
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Ethical design
Ashley Karr Posted: Thu, July 24, 2014 - 10:29:26
Take away: Something as fundamental to the human experience as ethics ought to be a fundamental part of human-centered design. If only it were all so simple! If only there…
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Service design 101
Lauren Chapman Ruiz Posted: Mon, July 21, 2014 - 1:04:06
This article was co-written by Lauren Ruiz and Izac Ross. We all hear the words service design bandied about, but what exactly does it mean? Clients and designers often struggle…
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Visual design’s trajectory
Jonathan Grudin Posted: Thu, July 17, 2014 - 4:50:11
Some graphic artists and designers who spent years on the edges of software development describe with bemusement their decades of waiting for appreciation and adequate computational resources. Eventually, visual design…