Table of Contents

VOLUME IX.6 November + December 2002

  • Editorial
    • Pemberton’s PDA

      Don’t you just hate it when it isn’t possible to try out certain (not cheap) things before you buy them and take them home, only to discover that they are unusable once you get there? Cell phones for instance. You seldom see any usability reviews of them, yet usability (as…

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  • Research alerts
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  • What's happening
    • What’s happening

      Graphics Interface 2003: Call for Participation Graphics Interface 2003 Halifax, Nova Scotia, Canada June 11 - 13, 2003 Graphics Interface is expanding its format. In 2003 there will be more Interface and just as much Graphics. It will have joint sessions to accomodate the expansion and there will be separate…

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  • Business
    • How to cope with success

      This is not an extremely immodest article where I describe how I cope with my tremendous wealth, wit, and happiness. Indeed, were I writing about my own success, the Law of Cussedness (also known rather unfairly as Murphy’s Law) would guarantee that by the time this article is published, System…

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  • Design
    • An equilibrium of value

      Balancing Cognitive Limits of Humans with Marketing Demands Designing successful user experiences for pervasive, often invisible technologies, require us to find new ways to balance the cognitive limits of end users with the accelerated drive to develop innovative and marketable technology. At the same time, designs must also address the…

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  • The whiteboard
    • Letter from the dark side

      G’day Johnno, It’s 4 a.m., and the gang and I have been here for over 21 hours trying to re-engineer our system in line with your 70 “usability recommendations.” (We do hope that you and the team are getting some restful shuteye at home.) We’re waiting for a recompilation of…

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  • Book preview
    • Book preview

      Persuasive Technology: Using Computers to Change What We Think and Do B.J. Fogg Morgan Kaufmann Publishers, 2002 ISBN 1-55860-643-2 $39.95 Persuasive Technology thoroughly defines and discusses an emerging field that studies the overlap of computers and persuasion. It creates a deeper understanding and greater awareness of persuasive technologies so that…

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  • Reflections
    • Must the sale end?

      I have some practical issues with Cockton and Woolrych’s article “Sale Must End: Should Discount Methods be Cleared off HCI’s Shelves?” in interactions IX.5 (September-October 2002). First, they misrepresent. For example, when I read, “Analysts must essentially pick sample user tasks or system features at random,” my eyes bulged. Why…

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  • Conference preview
    • Conference preview

      CSCW2002 ACM 2002 Conference on Computer Supported Cooperative Work New Orleans, Louisiana, USA November 16-20, 2002 CSCW is a leading forum for presenting and discussing research and development achievements in the design, introduction, and use of technologies that affect groups, organizations, communities, and societies. As well as covering traditional topics…

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  • Fast forward
    • The cult of cute

      In many user-interface-design-oriented organizations and publications, we learn increasingly of a concern about issues that extend the reach of the profession beyond traditional human factors and usability, where usability is often summarized as a combination of effectiveness, efficiency, and satisfaction. I have in mind the substantive and rhetorical additions of…

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