Table of Contents
VOLUME XII.2 March + April 2005
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In this issue
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In this issue
Jonathan Arnowitz, Elizabeth Dykstra-Erickson
We hope you enjoy this issue's special theme of robots. We extend our heartiest of thanks to Jean Scholtz, our guest editor for this issue, for pulling together an extraordinary special section that we hope you will enjoy. See Jean's intro for a summary of what's happening in the…
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Fresh: editors' rant
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Usability as science
Jonathan Arnowitz, Elizabeth Dykstra-Erickson
Usability as craft, art, intuition, inspiration, yes; but science? Well, no. And why would you want to lead folks down that path anyway? Let's debunk this notion of science in the name of a) practicality and b) preserving our right to change our (subjective) minds. Presenting usability testing as…
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Fresh: ok/cancel
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Infinite loop
Tom Chi, Kevin Cheng
Usability as craft, art, intuition, inspiration, yes; but science? Well, no. And why would you want to lead folks down that path anyway? Let's debunk this notion of science in the name of a) practicality and b) preserving our right to change our (subjective) minds. Presenting usability testing as…
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Fresh: pushing the envelope
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Why do I want ambient intelligence?
Fred Sampson
I usually think of ambience in terms of the delightful surroundings at my favorite restaurant: It's one of the reasons I feel comfortable there. But restaurant ambience and ambient intelligence are two very different things (aren't they?). I may choose to dine at a favorite restaurant because of its…
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Fresh: ask Dr. Usability
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Greeking and internationalization
Dr. Usability
Dear Dr. Usability, I am trying to expand my practice but there is only so much software development done here in Precotia, Idaho. I decided to branch out internationally by posting my services on the Internet and I was contacted by a promising client in Athens, Greece. This is…
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Fresh: mailbag
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Letters to the editor
Jonathan Arnowitz, Elizabeth Dykstra-Erickson
Pemberton's Legacy Just read the "Goodbye!" editorial (November-December 2004) and wanted to take the opportunity to thank Steven for his leadership as editor of <interactions>. It has consistently been one of the very best professional journals for my needs as a developer of business applications. I am an ACM…
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Robots!
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Have robots, need interaction with humans!
Jean Scholtz
In this special edition of <interactions> we try to give readers an overview of the exciting world of human-robot interaction. While robots have been used in manufacturing assembly lines for some time, we are now seeing many other uses for them. We have included articles about robots being used…
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CosmoBot levels the playing field for disabled children
Corinna Lathan, Amy Brisben, Charlotte Safos
Most children with disabilities are engaged in some form of therapeutic rehabilitation and receive special education services. Therapists and educators spend much of their time trying to motivate children to perform therapy or participate in educational activities. Technology, specifically robotics, can level the playing field for therapists, educators, and…
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Robotic products to assist the aging population
Jodi Forlizzi
When Mr. and Mrs. G moved to a new one-bedroom apartment in an elder high rise, they were dismayed to that the previous tenant had installed grab bars in the bathroom. "We didn't think we needed them. After all, we were a young couple in our 70s. It wasn't…
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Socially intelligent robots
Cynthia Breazeal
What is a socially intelligent robot? It is a difficult concept to define, but science fiction offers many examples. There are the mechanical droids R2-D2 and C-3PO from Star Wars. There are many wonderful examples in the short stories of Isaac Asimov, such as Robbie. And more recently, there…
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Towards collaboration with robots in shared space
Alan Schultz, J. Trafton
Imagine mobile robots of the future, working side by side with humans, collaborating in a shared workspace. For this to become a reality, robots must be able to do something that humans do constantly: understand how others perceive space and the relative positions of objects around themthey need the…
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Robots as laboratory hosts
Candace Sidner, Christopher Lee
At Mitsubishi Electric Research Laboratories, we are investigating the role of hosting activities with humanoid robots. Hosting activities are activities where an agent in an environment provides services, particularly information and entertainment services. They include tasks such as being a docent in a museum or host in a laboratory,…
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Qualitative spatial referencing for natural human-robot interfaces
Marjorie Skubic
When people communicate with each other about spatially oriented tasks, they more often use qualitative spatial references rather than precise quantitative terms. For example, verbal instructions may include phrases such as "hand me the wrench in the top drawer of the toolbox," or "go through the double doors and…
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Case study
Emily Hamner, Mark Lotter, Illah Nourbakhsh, Skip Shelly
Introducing a Mission to Mars In 2003 Carnegie Mellon University research team members designed, prototyped, and installed the Personal Exploration Rover (PER) exhibit as part of a vision to: help the general public understand how NASA mission scientists use robots as space exploration tools increase the general public's understanding…
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Humans, robots, rubble, and research
Robin Murphy
Rescue robotics has been declared an exemplar domain for human-robot interaction by the DARPA/NSF study and a computer science grand challenge by the Computing Research Association. This is not surprising given the extreme challenges of the urban search and rescue domain (US&R), where small robots are used to explore…
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Using competitions to study human-robot interaction in urban search and rescue
Jill Drury, Holly Yanco, Jean Scholtz
The Competition Environment The National Institute of Standards and Technology has developed a reference test arena for robots in USAR, urban search and rescue [1, 2]. Currently, there are three different arenas that differ by difficulty. We term them as the yellow, orange, and red arenas. Figure 1 shows…
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Interaction challenges in human-robot space exploration
Terrence Fong, Illah Nourbakhsh
In January 2004, NASA established a new, long-term exploration program to support the President's "Vision for U.S. Space Exploration." The primary goal of this program is to establish a sustained human presence in space, beginning with robotic missions to the moon in 2008, followed by extended human expeditions to…
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An interview with Dr. Corinna Lathan of AnthroTronix
Jean Scholtz, Corinna Lathan
Dr. Corinna Lathan is the president and CEO of AnthroTronix, a human factors engineering firm located in Silver Spring, Maryland. Before founding AnthroTronix, Dr. Lathan was an associate professor of Biomedical Engineering at The Catholic University of America (CUA). She holds advanced degrees in Neuroscience and Aeronautics and Astronautics…
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Practice: connections
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What else?
Manfred Tscheligi
Several weeks ago, I had a discussion with the former head of the local branch of a famous international company (everyone knows this company). Upon discussing the acceptance of usability during his time of influence, the man mentioned: "Industries like us know about the importance of user-centeredness, but as…
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Practice: design
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Prototyping
Lars Holmquist
In interaction design, it is common to use mock-ups, prototypes and other representations to explore an interactive system before it is actually built. This can range from simple cardboard cutouts to elaborate graphical simulations (see Sidebar 1). This approach has been particularly fruitful in participatory design, where users are…
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Practice: whiteboard
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Designing theatre, designing user experience
Whitney Quesenbery
User experience design can take lessons from theatre-lighting design. You may wonder what connects these fields. Both shape how someone reacts to an event, and both must create virtual realities for their audience. But I think it all boils down to this: An interactive product, like a play, comes…
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Practice: business
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Avoiding the next schism
David Siegel, Susan Dray
As our profession (or any other for that matter) evolves and people enter it from related but different disciplines, it naturally differentiates into subspecialties. Simultaneously, roles in organizations evolve and differentiate. This tends to produce increased richness and complexity, but can also lead to unfortunate barriers that fragment knowledge.…
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People: the way I see it
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Robots in the home
Donald Norman
Robots are coming, but what does this mean for ordinary folks? First of all, don't believe all the hype. Lots of hobbyists and small ventures would have you believe that robots are already here, capable of a wide variety of interactions, including healthcare and monitoring medication compliance, security monitoring,…
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People: fast forward
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Dreaming of robots
Aaron Marcus
In past times, not only today, human beings have dreamed of "human-machine" hybrids, which, or who, could help, hurt, collaborate with, and/or challenge us. Robot Dreams: Past Tense Aaron Marcus: Looking back through history, how did people define "robots?" Bruce Sterling: The term comes from theater. It was…
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People: on the enterprise
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Too many cooks
Dustin Beltram
Nellie, an interaction designer for a typical enterprise software company, is wrapping up her involvement with the latest release of one of her company's main products. Though she has several years of UI design experience, this is her first job at an enterprise software company. She has delivered the…
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Books
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Book review
Karen Landis
Interaction Design for Complex Problem Solving Barbara Mirel Morgan Kaufmann ISBN 1558608311 $44.95 Interaction Design for Complex Problem Solving is not a standard "how-to" book, nor is it an "over the weekend" or "on the plane" read. Rather, it is a thoughtful, innovative approach to interaction design…
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New & upcoming titles
Gerard Torenvliet
Human-Computer Interaction: Designing Effective Organizational Information Systems Dov Te'eni, Jane Carey, Ping Zhang John Wiley & Sons, February 2005 ISBN: 0471677655 $89.95 Human and Machine Perception: Communication, Interaction, and Integration Virginio Cantoni World Scientific Publishing Company, March 2005 ISBN: 9812384316 $85 Understanding New…
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Rewind
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Beyond human-centered design?
Nico Macdonald
The Designing Interactive Systems (DIS) 2004 conference in Cambridge, Massachusetts, featured a panel on the theme "Beyond Human-Centred Design?" which asked whether a diminished view of the user and corporate cowardice leave people short-changed with respect to the design of new products. Three panelists constructed the following positions after…
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Robot rescue camp
Jean Scholtz
How about a really different camp! First of all, this one was not for kids-at least not below the graduate-student level. The camp was sponsored by Istituto Superiore Antincendi, the Department of Computer and Systems Science University of Rome "La Sapienza," Italian Ministry of Foreign Affairs, Fraunhofer Institut Autonome…
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Robots in Italy
Cory Kidd
In July of 2003, the first annual robotics summer school sponsored by the IEEE Robotics and Automation Society and the International Foundation of Robotics Research took place in Volterra, Italy. In this small picturesque town in the Tuscan province, approximately 40 faculty, students, and researchers gathered to share their…
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14th IEEE International Workshop on Robot and Human Interactive Communication
Julie Adams
IEEE's RO-MAN workshops address fundamental issues regarding the co-existence of humans and intelligent machines and recent technological advancements, as well as psychological research on interactive communication and collaboration. Founded in 1992 by professors Toshio Fukuda, Hisato Kobayashi, Hiroshi Harashima, and Fumio Hara, the RO-MAN international workshop usually has a…
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HRI 2006
Mike Goodrich
IEEE's RO-MAN workshops address fundamental issues regarding the co-existence of humans and intelligent machines and recent technological advancements, as well as psychological research on interactive communication and collaboration. Founded in 1992 by professors Toshio Fukuda, Hisato Kobayashi, Hiroshi Harashima, and Fumio Hara, the RO-MAN international workshop usually has a…
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From fiction to science
Elizabeth Dykstra-Erickson
Automata Autonomous Robots Human Augmentation Mars Charlotte Jourdain of swissnex and Patrick Gyger of Maison d'ailleurs organized a four-day symposium in September and October 2004 to "connect the dots" between scientists, science-fiction authors, and artists on the topic of "From Fiction to Science." swissnex invited talks…
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People: HCI & the web
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The cost of more
William Hudson
There has always been a difficult balance in the amount of choice offered to consumers. Too little choice means a store may be omitting services or products important to some users (and worse still, that a competitor might include). Too much choice adds complexity with increased potential for confusing…
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Event planner
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Event planner
interactions Staff
April 2-7 CHI 2005 Conference on Human Factors in Computing Systems Portland, OR, USA www.chi2005.org April 20-22 Laval Virtual 2005 7th Virtual Reality International Conference Laval, France www.laval-virtual.org May 9-11 CRV 2005 2nd Canadian Conference on Computer and Robot Vision Victoria, BC, Canada www.cipprs.org/CRV AI05 18th Canadian…
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Editors' rave
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User research as kool-aid
Jonathan Arnowitz, Elizabeth Dykstra-Erickson
Has your organization drunk the Kool-Aid yet? There's no lack of references for the value of user research. It has, thankfully, become quite easy to find a qualified consultant who can convince upper management that listening to customers, and then doing something about what you hear, is good for…
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Browse This Issue
- In this issue
- Fresh: editors' rant
- Fresh: ok/cancel
- Fresh: pushing the envelope
- Fresh: ask Dr. Usability
- Fresh: mailbag
- Robots!
- Practice: design
- Practice: connections
- Practice: whiteboard
- Practice: business
- People: the way I see it
- People: on the enterprise
- People: fast forward
- Books
- Rewind
- People: HCI & the web
- Event planner
- Editors' rave